Not only is it useful to the IT pro for setting tasks within a team, it has a front-facing portal so your users can submit their own tickets (and check on the status of the open tickets).
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Integrated help desk/user portal: Spiceworks has a full-featured help desk integrated within the app so that you can associate issues, devices, and even purchases on one interface. Installed software, updates, and essential information that an IT pro needs at a glance is collected. Network inventory: Spiceworks scans your network, extracting information from workstations, servers, network devices (switches, routers), printers, and virtualization hosts. It is an ideal guide to progress quickly from installation to Spiceworks being an essential part of your IT day. "Getting Started with Spiceworks" will provide insights and tips from experts on Spiceworks. It will cover topics such as configuring Spiceworks to scan your network and organize information, setting up Help Desk and Self-Service User Portal, running reports that dazzle and streamline your purchasing process, and connecting with other IT pros around your area or around the world thoroughly. "Getting Started with Spiceworks" will walk you through the Spiceworks installation step-by-step.
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You will learn how to make your daily tasks easier, streamline existing processes, and even save money with Spiceworks. It will cover Network Inventory, Help Desk, Self-Service User Portal, knowledge bases, and more in detail for you to get the most out of Spiceworks.Whether you have a decade of experience or you are new to the IT field, Spiceworks has tools for every IT pro's needs. "Getting Started with Spiceworks" starts from downloading the app to having a fully functional Spiceworks installation in just a few minutes.
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After all, over 2 million IT pros can’t be wrong, so learn how to join the Spiceworks IT revolution. It helps them with their daily tasks, streamlines processes, and even saves them money, all for free! Getting Started with Spiceworks is an ideal resource to install Spiceworks and run it on your network. Over 2 million IT pros have installed Spiceworks.